First Eastern Counties announces service updates
- First Eastern Counties is making some changes to Orange and Red Line services from Sunday 25th February
- For the Red Line, 23/23A and 24/24A, the Monday to Friday timetable has been revised in order to improve the punctuality of the service, while also starting the service earlier in the morning
- On Saturdays, the red line buses will operate more frequently providing up to three buses per-hour, increasing the combined frequency to every ten minutes along the common sections of the route
- The Orange Line 21, from Monday to Friday additional morning journeys between Bowthorpe, West Earlham and Norwich will provide a bus up to every ten minutes
First Eastern Counties is making some changes to its Orange and Red Line services from Sunday 25th February 2024.
For the Red Line, 23/23A and 24/24A, First Bus has utilised the latest Artificial Intelligence (AI) software to revise the Monday to Friday timetable, in order to improve the punctuality of the service, while also starting the service earlier in the morning.
On Saturdays, buses will operate more frequently providing up to three buses per-hour, increasing the combined frequency to every ten minutes along the common sections of the route.
For the Orange Line 21, from Monday to Friday additional morning journeys between Bowthorpe, West Earlham and Norwich will provide a bus up to every ten minutes, providing more capacity at the busiest times.
This announcement comes only months after First Eastern Counties made a raft of service enhancements and additional services, following Government Bus Service Improvement Plan (BSIP) funding from Norfolk County Council.
Piers Marlow, Managing Director of First East of England, said: “We’re really pleased to be able to announce another round of enhancements to our services in Norwich.
“For the last 12-months the volume of roadworks on the Red Line has impacted punctuality, and we are aware that it’s been a difficult period for our customers.
“We expect the adjustments we’re announcing today will improve services and we thank our customers for their patience while we have been trying to overcome the delays caused by roadworks and traffic congestion.
“We’re really seeing the benefit of the £2 fare cap and the Council’s Investment into the bus service on passenger numbers – which is great news for everyone, as it enables us to make enhancements and additions to our services.”