Network Norwich Electric Buses - The Forum

First Eastern Counties Announces Fare Changes from 1 January

Local bus operator, First Bus Eastern Counties, has announced that fares are changing from 1st January 2025, in response to the UK Government fare cap increase from £2.00 to £3.00.

For those travelling with First Eastern Counties, this means that from New Years Day the maximum single fare will be £3, however many shorter journeys will cost less; with adult singles starting at £1.80 and young person’s at £1.40.

Key changes: 

  • From 1st January, the maximum single fare will be £3, but many shorter journeys will cost less.
  • Adult singles will be priced between £1.80 and £3.00, and young person’s singles between £1.40 and £3.00.
  • 42% of fares in Norfolk and Suffolk will cost less than £3.00.
  • Fare changes are limited to singles, day tickets and 10-Trip tickets only, all other period tickets will remain at current prices.
  • The Norfolk County Council BSIP funded £1.50 fare cap will remain in place in Great Yarmouth and King’s Lynn, and the 25% discount on group, weekly and monthly tickets will remain in place across Norfolk.
  • The £2.00 fare cap will be held in Cambridgeshire and Peterborough (for Excel customers).

Piers Marlow, Managing Director of First Bus East of England, said: “Our fares will be changing on the 1st January in response to the UK Government’s £3 fare cap.

“Despite growing costs and increasing our network of services, we’ve worked hard to minimise the impact of this fare change and demonstrate our ongoing commitment to encouraging more people to travel sustainably by bus.

“Many shorter journeys will cost less than £3, with adult singles priced between £1.80 and £3.00.

“For those taking longer journeys, such as the Coastlink service between Lowesoft and Norwich, £3 still represents incredible value.

“We want to make sure that bus travel remains great value in Norfolk and Suffolk, and that our customers continue to choose the bus.”

A list of new fares can be found on the First Bus website.

Notes to editors

For interview requests and photography please contact Claire Quinton-Tulloch, PR Manager for First Bus East of England: claire.quinton-tulloch@firstbus.co.uk  07977 458565

About First Bus   

At First Bus, we are on a mission to grow bus usage. We will get behind initiatives that move people out of cars and onto bus.   

We’re one of the UK’s largest bus operators, delivering over a million passenger journeys every week for the communities we serve.  

Transforming our business for the better, we’re putting our people and customers at the heart of all we do.   

First Bus is committed to operating a zero-emission bus fleet by 2035. 15% of our will fleet now comprises of Zero Emission Buses (ZEBs).   

We’re passionate about giving back to the communities we serve, which is why we’re helping local businesses to progress their own decarbonisation journeys with access to our charging hubs while our buses are on the road.  

We also operate the Aircoach network in Ireland, Specialist Passenger Solutions, First Travel Solutions and Ensignbus.   

First Bus is a division of FirstGroup.     

Find more information on First Bus here: https://news.firstbus.co.uk/