25 Service in Norwich
First Bus Eastern Counties

First Bus Enhances Services Across Norwich from 30th March

First Bus is pleased to announce a series of service improvements across Norwich, starting from Sunday 30th March 2025. These changes are designed to enhance connectivity and improve punctuality.

From 30th March, First Bus will begin operating services to three of Norwich’s Park & Ride sites, providing convenient connections between the city centre and Sprowston, Airport, and Thickthorn Park & Ride locations.

Additionally, timetable adjustments will be introduced across the city network to improve service reliability.

Pink Line - 11, 12

  • The Pink Line will now serve Sprowston Park & Ride, enhancing connectivity to the city.
  • Timetable adjustments have been made to improve punctuality across the route.
  • For full details about all three Park & Ride services, visit the dedicated webpage.
  • Download the NEW Pink Line 11, 12 timetable for services from 30th March 2025.

Turquoise Line - 13

  • A brand-new timetable will be introduced to enhance reliability.
  • Evening journeys will now stop directly outside Thickthorn Park & Ride, complementing the new PR1 Park & Ride service.
  • Download the NEW Turquoise Line 13, X13 timetable for services from 30th March 2025.

Green Line - 14, 15, 16 & 17

  • The 14 service will terminate outside the Big Fry and will operate city-bound via Market Street and Pople Street. The Wymondham-bound route remains unchanged.
  • Overall timetable adjustments will enhance punctuality and coordination with the Turquoise Line 13 between Wymondham and Norwich.
  • Evening journeys will serve the bus stop directly outside Thickthorn Park & Ride, complementing the PR1 Park & Ride service.
  • Download the NEW Green Line 14, 15, 16, 17 timetable for services from 30th March 2025.

Red Line - 23 & 24

  • Sunday and Public Holiday timetables have been adjusted for improved reliability and punctuality.
  • Increased frequency of buses from Queen’s Hills.
  • Monday-Saturday schedules remain unchanged.
  • Download the NEW Red Line 23, 24 timetable for services from 30th March 2025.

Blue Line - 25 & 26

  • Adjustments to the 26A service will improve punctuality.
  • A new additional journey on service 25 at 00:15 from UEA to the Rail Station.
  • Download the NEW Blue Line 25, 26 timetable for services from 30th March 2025.

Piers Marlow, Managing Director of First Bus East of England, said: “These service improvements reinforce First Bus’ commitment to providing reliable, efficient, and accessible public transport for our communities. By enhancing these services, we are ensuring better connectivity, increased capacity, and improved customer experience across Norwich.”

For more information, please visit the First Bus website.

Notes to editors

About First Bus

At First Bus, we’re on a mission to grow bus usage – so we’ll get behind initiatives that move people out of cars and onto the bus.  

We’re one of the UK’s largest bus operators, transporting more than 1.5 million passengers a day. Our local bus services serve more than 25% of the population of Great Britain and over half of the UK’s top 15 most populated urban areas.   

We are a leading operator in the majority of our local areas, including major urban centres such as Glasgow, Bristol and Leeds.  

We have proudly launched our First Bus London operation and now operate 83 routes in west and central London from 10 garages serving 180 million passengers annually.

The combined operation now manages a fleet of over 5,750 buses across the UK.

Transforming our business for the better, we’re putting our people and customers at the heart of everything we do. That’s why we’re the UK’s largest national bus operator to achieve real Living Wage employer status, cementing our position as an employer of choice in the sector.    

First Bus is committed to operating a zero-emission bus fleet by 2035. We will have over 1000 zero-emission buses in operation across our UK fleet by the end of 2025. 

We’re passionate about giving back to the communities we serve, which is why we’re helping local businesses to progress their decarbonisation journeys – giving them access to our charging hubs while our buses are on the road.   

We also operate, Specialist Passenger Solutions, First Travel Solutions, York Pullman Bus Company, Lakeside, Ensignbus, Anderson Travel - and the Aircoach network and Matthews in Ireland.

First Bus is a division of FirstGroup.     

Find more information on our website here: https://news.firstbus.co.uk/